Terms and Conditions
Effective Date: 17 October 2025
Website: www.pirafood.com
Brand: Pira Food – Dehydrated Vegetables, Millets & Makhana
1. Introduction
Welcome to Pira Food. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services.
By using our website or placing an order with us, you agree to comply with these Terms. Please read them carefully before making any purchase or browsing our site.
If you do not agree with any part of these Terms, you should not use our website or services.
2. Eligibility
To use our services or make purchases, you must:
Be at least 18 years old.
Provide accurate and complete information during checkout or registration.
Use the website in accordance with applicable laws in India.
3. Products and Services
Pira Food offers a range of dehydrated vegetables, millets, makhana, and other natural food products.
All product descriptions, images, and pricing are displayed for general information and may vary slightly due to natural variations.
We reserve the right to modify, discontinue, or update products and prices without prior notice.
4. Orders and Payments
When you place an order, you agree that all details provided are accurate, complete, and up to date.
Orders are confirmed only after successful payment.
We accept secure online payments through trusted gateways.
Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
Pira Food reserves the right to cancel or refuse any order due to incorrect information, pricing errors, or suspected fraud.
5. Shipping and Delivery
We deliver across India through reliable courier and logistics partners.
Estimated delivery timelines are provided at checkout but may vary due to location, weather, or courier delays.
Once shipped, you’ll receive tracking details via email or SMS.
Pira Food is not responsible for delays beyond our control once the package is dispatched.
6. Returns, Refunds, and Replacements
Due to the perishable nature of our food products, we generally do not accept returns once the product is opened or used.
Refunds or replacements are applicable only for:
Damaged or defective items
Incorrect product received
To raise a complaint, contact us within 48 hours of delivery at 📧 [Your Email Address] with photos and order details.
7. User Responsibilities
By using this website, you agree not to:
Misuse or hack the website in any manner.
Share false information or impersonate another person.
Post spam, abusive, or unlawful content.
Violate any copyright, trademark, or other proprietary rights.
Any violation may lead to suspension or permanent ban of your access to our website.
8. Intellectual Property Rights
All content on this website, including text, images, graphics, product descriptions, and logos, is the exclusive property of Pira Food and protected under Indian Copyright and Trademark Laws.
You may not reproduce, distribute, or modify any material without our written consent.
9. Limitation of Liability
Pira Food strives to ensure that all information and products are accurate and of high quality.
However, we are not liable for:
Indirect, incidental, or consequential damages
Product misuse or allergic reactions
Delays or interruptions due to third-party services
Your use of our website and products is at your own risk.
10. Third-Party Links
Our website may contain links to third-party sites for convenience or reference.
We are not responsible for the content, policies, or practices of any external sites. Please review their terms separately before using them.
11. Privacy and Data Protection
Your privacy is important to us. Our [Privacy Policy] explains how we collect, use, and protect your personal data.
By using our website, you consent to the processing of your data as described in our Privacy Policy.
12. Force Majeure
Pira Food shall not be held responsible for delays or non-performance caused by events beyond our reasonable control, such as:
Natural disasters, strikes, or lockdowns
Internet or logistics failures
War or government restrictions
13. Governing Law and Jurisdiction
These Terms are governed by the laws of India.
Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Udaipur, Rajasthan.
14. Changes to Terms
We reserve the right to modify or update these Terms at any time without prior notice.
The latest version will always be available on this page with the updated “Effective Date.”
15. Contact Us
For any queries, feedback, or issues related to our Terms or services, please contact us:
📞 Phone: +91 9929161399
🌐 Website: www.pirafood.com
📍 Address: 130, Ostwal Plaza 2nd, Sundarwas, Udaipur, Rajasthan-313001