Effective Date: 17 October 2025
Website: www.pirafood.com
Brand: Pira Food – Dehydrated Vegetables, Millets & Makhana

1. Introduction

Welcome to Pira Food. Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our brand online.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you visit or make a purchase, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Details (processed securely through trusted gateways)

B. Non-Personal Information

We may also collect data such as:

  • Browser type, IP address, device information

  • Pages visited and time spent on our site

  • Cookies and analytics data (to improve user experience)

3. How We Use Your Information

Your information helps us serve you better. We use it for:

  • Processing and fulfilling orders

  • Providing customer support

  • Sending order confirmations and shipping updates

  • Sharing updates about offers, new products, or promotions (only if you opt in)

  • Improving our website, services, and marketing efforts

We do not sell, rent, or trade your personal information to any third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and analytics tools (like Google Analytics) to enhance your browsing experience.
Cookies help us:

  • Understand user behavior and preferences

  • Offer personalized recommendations

  • Improve site performance

You can manage or disable cookies through your browser settings at any time.

5. Data Protection and Security

We follow strict security practices to keep your personal data safe from unauthorized access, loss, or misuse.
Your payment details are encrypted and processed through secure payment gateways.
While we strive for 100% security, no online transmission can be completely risk-free.

6. Sharing of Information

We may share limited information with:

  • Service Providers: (e.g., payment processors, delivery partners) for order fulfillment

  • Legal Authorities: when required by law or to protect our rights and customers

All third parties we work with are obligated to maintain the confidentiality and integrity of your data.

7. Your Rights and Choices

You have full control over your personal information. You can:

  • Request access, correction, or deletion of your data

  • Opt out of marketing emails anytime

  • Manage cookie preferences through your browser

To make such requests, contact us at đź“§ pirafood@gmail.com

8. Email and Marketing Communication

If you subscribe to our newsletter or updates, we may send you promotional emails about new launches or special offers.
You can unsubscribe at any time using the “Unsubscribe” link in our emails or by contacting us directly.

9. Third-Party Links

Our website may contain links to external websites (e.g., partners, distributors).
We are not responsible for their privacy practices or content.
We encourage you to review the Privacy Policy of any third-party site you visit.

10. Children’s Privacy

Pira Food does not knowingly collect or store personal data from individuals under 18 years of age.
If you believe your child has shared personal information with us, please contact us immediately for deletion.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.